David Deans

The accelerating Organic IT phenomenon is being driven by executive frustration that today's business technology demands are not being fully met by their internal support organization. Some IT teams, however, have taken decisive action to free-up time to become more responsive to their savvy user's requests for new capabilities. Perhaps that's a key leading indicator why remote managed services have emerged as a rare growth area within this tough economic environment. Clearly, proactively increasing business process agility and cutting operational costs has never been more popular. As a result, annual spending on remote managed IT services by the North American Small and Medium Business (SMB) sector is expected to increase 3.3 times in the next five years. That represents... (more)

The Virtual Computing Environment Coalition

Worldwide spending on data center technology infrastructure and services exceeds $350 billion annually, according to McKinsey and Company estimates, with half of that spent on capital expenses and half on operating expenses. Further, an estimated 70 percent or more of those costs are expended to maintain existing infrastructures, leaving 30 percent or less for new technology initiatives an... (more)

IT Managers Share Their Cloud Experiences

The common best-practices associated with managed cloud service utilization are hard to find, since the early-adopters rarely share their insights. Of course, for all the other people that are still assessing the potential benefits, that guidance is truly invaluable. Therefore, it's very helpful that Forrester Research was able to interview more than 60 organizations that are currently lev... (more)

Understanding Cloud Services: Public, Hosted, and Internal Clouds Defined

Like any new business technology, the early development of cloud services can be a little confusing -- as some descriptions are still open to interpretation. However, the dialog is helpful, because it enables us to focus on the true business value of data center resources. According to Forrester Research, cloud computing platforms are more than shared multi-tenant infrastructures on the pu... (more)

Cloud Services Interest Erupts in Groundswell

The anticipated benefits from adopting managed cloud services have reached the executives suites of many corporations. Proactive CEOs and CFOs are pushing their IT leadership team to seek out actionable information and guidance. There's also a constant stream of service providers announcing new offerings -- and the momentum is becoming a global phenomenon. As a result, Forrester Research... (more)